How it works
- We write a short answer sheet with you: your services, hours, service area and the questions people ask most. You approve every answer.
- We put the chat on your website and connect your Facebook and Instagram messages.
- It tells people it's an automated assistant, answers from your sheet, shares your booking link, and collects their name and number.
- Anything it can't answer, it hands to you. Complaints and custom quotes always go to you.
- Every month we read the conversations and fix any answer that could be better.
A good fit if
- Messages sit unanswered while you're on a job
- People ask the same questions over and over
- You lose leads that message after hours
- You want your website to collect leads, not just sit there
Questions owners ask
Will it pretend to be me?
No. It says it's an automated assistant, and it hands anything unclear to you.
What if it gives a wrong answer?
It only answers from the sheet you approve. We test it with 20 questions before it goes live and review conversations every month.
Can it handle emergencies?
No. For anything urgent it gives your phone number right away.
Works great with
Serving Westfield, Springfield, West Springfield, Agawam, Southwick, Holyoke, Chicopee, Ludlow, Longmeadow, East Longmeadow, Wilbraham, Easthampton, Northampton, South Hadley and Amherst. You pick only the services you need, and everything stays yours.
Want to talk it through? Call or text Gavin at (413) 896-9878 or email [email protected]. See all services.