Westfield, Massachusetts

The tech side of your business, handled.

Google, reviews, websites, social media, email and customer follow-ups, done for you by a local. You run the business. We keep customers finding you, choosing you and coming back.

Based in WestfieldPick only what you need15% off when you bundle 3+Monthly results report
Whip City Tech logo
Services

Pick what you need. Skip what you don't.

Every service is done for you. Most take a few minutes of your time to set up, then run on their own. Each one shows what it pairs well with.

Pick 3 or more and get 15% off See examples: a monthly report, a review request and a Google profile cleanup →

Google profile care

Your Google listing is where most people find you. We keep it fresh with weekly posts, up-to-date hours and services, and a reply to every review.

What you do
Add us as a manager on your listing. Takes 2 minutes.
Works great with

More reviews plus regular posts help you show up higher on Google Maps.

Review machine

After every job or visit, your customer gets a friendly request to leave a Google review, automatically. Your reviews keep growing without you having to ask.

What you do
Add a customer's name and email when you finish a job, or hand them a review card.
Works great with

New 5-star reviews get replied to, shared as posts, and featured in your emails.

Website

A clean, fast website that works great on phones: up to 5 pages, built on our proven layout, with a contact form and two rounds of changes.

What you do
Send your logo, photos and a short form about your business. We write the words.
Monthly care includes
Hosting, keeping it running and backed up, and up to 30 minutes of small updates each month. Bigger changes are quoted first.
Works great with

The chat lives on your site, your best reviews show on it, and a good site helps your Google ranking.

Chat assistant

A virtual assistant that answers common questions and books appointments 24/7, on your website and in your Facebook and Instagram messages.

What you do
Fill out a short form about your services, hours and common questions. Once.
Works great with

It answers people wherever they find you, and anyone who asks for a quote gets followed up.

Quote follow-up

Lots of jobs are lost simply because nobody followed up. Everyone who gets a quote from you gets friendly follow-up emails until they book or say no.

What you do
Add each quote to a simple form on your phone.
Works great with

Every lead gets followed up, and once the job's done, the review request goes out.

Old-customer win-back

An email campaign to everyone who's used you before, with a reason to come back. Some of your best new business is already in your customer list.

What you do
Send us your customer list once. It stays yours.
Works great with

Win them back once, and the newsletter keeps them coming.

Monthly newsletter

One good email a month to your customers: a seasonal tip, a featured service, a recent review. It keeps you top of mind.

What you do
Nothing. Send news or photos if you want them included.
Works great with

One batch of content gets used everywhere.

Social posting

Regular Facebook and Instagram posts, about 12 a month, so your pages look active and people see you're open for business.

What you do
Connect your pages once. Text us job photos when you have them.
Works great with

Posts go to Google too, reviews become posts, and ads boost the best ones.

Add-on

Missed-call text-back

Can't get to the phone? Anyone whose call you miss gets an instant text so they don't call the next business on the list. You keep your number.

What you do
Turn on call forwarding for missed calls. Takes 2 minutes.
Works great with

Missed callers get a text, and it all lands in one inbox.

Coming soon

Ads

Facebook and Instagram ads that send people to your website, where the chat assistant answers them and follow-ups help close them. You pay the ad budget directly to Facebook.

Combos

Services work better together

Not sure where to start? These are the combinations that do the most for most businesses.

Just opened?

New Business Launch

Everything a new business needs to get found from day one: a Google listing, a website, your Facebook and Instagram pages set up, a month of grand-opening posts, and review requests that turn your first happy customers into reviews.

  • Google profile setup
  • Website
  • Facebook & Instagram setup
  • Grand-opening posts (first month)
  • Review machine

Get Found

For established businesses people can't find online, or that have few reviews.

  • Google profile care
  • Review machine
  • Website

Never Miss a Customer

For busy owners who can't answer every call, message or quote.

  • Chat assistant
  • Quote follow-up
  • Missed-call text-back

Keep Them Coming Back

For businesses with lots of past customers who don't return often enough.

  • Old-customer win-back
  • Monthly newsletter
  • Review machine

Stay Visible

For owners who know they should post but never have the time.

  • Social posting
  • Google profile care
  • Ads (soon)
15% off
Bundle and save. Pick any 3 or more services, a combo or your own mix, and get 15% off.
How it works

Simple from the first call

Quick call

Tell me about your business and what's taking up your time. No pressure, no jargon.

Pick your services

Choose only what helps. One service or ten, it's up to you. Pick 3 or more and get 15% off.

We set it up

You spend a few minutes giving us access. We do the rest.

See the results

Every month you get a one-page report: new reviews, messages answered, customers back.

See examples of what you'd get →
Why Whip City Tech

A local who handles it, so you don't have to

Local and easy to reach

Based right here in Westfield. You deal with one person who knows your business.

Hands-on, with results you can see

We use modern tools, AI included, to get the work done quickly, and every month you get a simple one-page report showing what it did for you.

Everything stays yours

Your listings, your pages and your customer list belong to you. Always.

No long contracts

Month to month. Your first month is committed, and after that you can cancel anytime. Setup work is non-refundable.

About

Hi, I'm Gavin.

I grew up around family-run businesses here in Westfield, and I've seen how much time owners lose to the stuff that isn't the actual work: keeping up with Google, asking for reviews, posting online, following up with customers.

I started Whip City Tech to take that off their plate. You keep doing what you're great at, and I make sure customers can find you, choose you and come back.

Our mission is to grow your business. More customers and more sales for you means a longer partnership for us. We both want the same thing, so we're on your side.

Get in touch

Let's talk about your business

Reply to my email, write to me, or call or text. I'll set up a quick call at a time that works for you.

Serving Westfield and nearby towns in Western Massachusetts.