Examples

Here's what you'd actually get

Three samples for a made-up shop, Maple Street Auto, so you can see the real thing before you decide. The names and numbers below are examples, not a real client.

1 · Monthly report

One page, every month, showing what changed

No logins or dashboards to figure out. It lands in your email at the start of each month.

Sample

Maple Street Auto · October report

Prepared by Whip City Tech
New Google reviews9up from 2 in September
Average rating4.8★from 4.6
Calls from Google46+12 vs. September
Appointments from chat731 chats answered

What we did this month

  • Posted 4 updates to your Google profile (winter tire swap, inspection reminder)
  • Replied to all 9 new reviews within a day
  • Sent review requests to 38 customers
  • Followed up on 14 quotes; 4 booked
  • Sent the October newsletter to 412 customers

Plan for next month

  • Holiday hours on Google and the website
  • A "winter check-up" email to customers who haven't visited in 6+ months
  • Add 6 new photos of recent work to your Google profile
2 · Review request

The message your customers get after a visit

Friendly, short and sent automatically to every customer. One reminder goes out 3 days later if they haven't left a review yet.

Sample
From: Maple Street AutoSubject: Thanks for coming in today, Dana

Hi Dana,

Thanks for choosing Maple Street Auto today. If you have a minute, would you share how it went? It only takes a few seconds, and it helps neighbors find a shop they can trust.

Leave a Google review

Thanks again,
Mike, Maple Street Auto

Hi Dana, thanks for coming in to Maple Street Auto today! Mind leaving a quick review? It really helps us out: [review link]

Text version shown for customers who agreed to texts. Every customer gets asked, not just the happy ones, which keeps your profile in line with Google's rules.

3 · Google profile cleanup

Before and after

Your Google listing is often the first thing a new customer sees. Here's what a typical cleanup changes.

Sample

Before Out of date

  • Saturday hours missing
  • 3 services listed, no descriptions
  • 4 photos, all from 2019
  • No business description
  • 12 reviews with no reply
  • Last post: never

After Up to date

  • Correct hours, including holidays
  • 14 services, each with a short description
  • 25 current photos of the shop, team and work
  • A clear description of what you do and where
  • Every review answered within a day
  • A fresh post every week

Want this for your business?

Reply to my email, write to [email protected], or call or text (413) 896-9878, and we'll set up a quick call.

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